QA Analyst

Job Locations US-PA-Allentown | US-PA-Butler | US-MD-Silver Spring
ID 2021-2496
Product Development
Full Time


Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit


We are looking for a QA Analyst to join our Software Product Team responsible for designing, developing, and deploying Shift4’s new built-for-cloud restaurant platform that delivers on a complete solution for restaurant operators of all sizes that marries point-of-sale, guest engagement, online & mobile ordering, payments, analytics, table reservation, loyalty and much more.  (We call this platform “Edgewater.”)


The main focal point of the platform consists of beautifully designed and highly functional Kotlin business apps deployed on both custom and consumer hardware.  We have huge plans for this platform and need to expand the team with the best and brightest to ensure we continue to out-innovate competition and change the basis of competition.  


  • Thorough testing of high-performing business solutions using manual testing.
  • Review product requirements and define test cases to match expected functionality.
  • Be an active participant in a high-velocity scaled Agile process.
  • Collaborate cross-functionally with Business Analysts, Developers, and other team members to achieve elegant solutions which satisfy business needs, goals, and objectives.
  • Provide recommendations for continuous improvement of development processes, technical solutions, and Edgewater itself.
  • Diagnose and resolve issues with deployed systems using a variety of techniques including direct engagement with support personnel and customers.


  • Food and Beverage Industry experience. 
  • Degree in computer science or related discipline or equivalent work experience. 
  • Working knowledge of test management tools (Jira, TestRail, or similar). 
  • Experience with restaurant point of sale systems and applications (POS, Kiosk, online ordering). 
  • Meticulous attention to detail. 
  • Demonstrate analytical thinking and problem-solving abilities.



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.


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